TradeWindow has completed the integration of PortConnect functionality into its digital trade offering, and the service can now be accessed by TradeWindow Prodoc and TradeWindow Cube customers.

TradeWindow and PortConnect announced a new partnership in mid-2022 to enhance the services offered to TradeWindow Prodoc customers. Customers accessing the service can now see the location and status of their containers in leading New Zealand ports; Ports of Auckland, Port of Tauranga, Timaru Container Terminal and Lyttleton Port Company.

PortConnect processes more than 70% of New Zealand’s exports through its online cargo management system – which provides container and vessel data for key ports across New Zealand.

Customers who use New Zealand ports often struggle to get information during supply chain disruptions and events. An estimated $1.7 billion is lost in revenue due to supply chain disruption and delays in New Zealand every year[1].

With another segment of supply chain data integrated into TradeWindow’s network, exporters have easier access to more data points across New Zealand ports to reduce the cost of operations and optimise their business and thus remain competitive under the rapidly evolving trade conditions in the current global climate.

TradeWindow’s CEO, AJ Smith says the extra visibility is something TradeWindow is always looking to provide for customers, especially at a time when customers are seeking to optimise the productivity of their export operations.

“Given that 99% of New Zealand’s exports are by sea freight, visibility of cargo is crucial to our customers. To have another segment of the supply chain integrated with our network is exciting for us – we want to be able to provide the best end-to-end transparency and activating this partnership with PortConnect is an exciting step toward the full vision.”

[1] Cost of living, $1.7 billion supply chain drama big issues for Productivity Commission – NZ Herald