Traditional trade processes are complex, time-consuming, expensive and prone to human error.

TradeWindow provides the tools and support for exporters, importers, freight forwarders, and customs brokers to move away from inefficient trade processes and begin the journey to digital transformation, streamlining business processes and driving profitability.

cargo truck in container depot-100

Your window into the world of trade

TradeWindow solutions enable seamless transactions; better product visibility, easy shipment bookings and tracking; compliance to meet environmental, social and governance (ESG) and traceability requirements, as well as occupational safety and health standards.

 

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Get data direct from source

Through the TradeWindow platform, multiple users with various levels of permission can access the single source of trade data required to complete their daily tasks. When users, whether governance, logistics, financial, importer or exporter partners, access and process the data for their tasks, an immutable record of activity is created in the platform.

This single source of data not only improves productivity, connectivity and visibility but also provides increased security to protect your data integrity. This builds trust which drives stronger and more valuable relationships between your trade partners and customers.

7 tips to get started on the digital trade journey
7 tips to get started on the digital trade journey

Get data direct from source

Through the TradeWindow platform, multiple users with various levels of permission can access the single source of trade data required to complete their daily tasks. When users, whether governance, logistics, financial, importer or exporter partners, access and process the data for their tasks, an immutable record of activity is created in the platform.

This single source of data not only improves productivity, connectivity and visibility but also provides increased security to protect your data integrity. This builds trust which drives stronger and more valuable relationships between your trade partners and customers.

Access the data and trade documentation you need today through TradeWindow’s global trade platform

Access to the data and trade documentation you need to efficiently manage your supply-chain business and collaborate with global trade participants today.

Get direct access to the data and trade documentation you need today through TradeWindow’s global trade platform

Access to the data and trade documentation you need to efficiently manage your supply-chain business and collaborate with global trade participants today.

As global requirements for certification increase, partnering with an industry leader will ensure your business can meet compliance requirements

TradeWindow is authorised to issue Certificates of Origin in New Zealand, but we’re also working with leading organisations to accelerate innovation in customer engagement and to protect brands in domestic and international markets.

Track and trace each component that makes up your product, from the suppliers, through the manufacturing process all the way to the final consumer

Identify, track and trace elements of a product as it moves along the supply chain from raw goods to finished products. By increasing your capability in traceability, you’ll create more confidence and trust in your brand, while maintaining a competitive advantage in complying with ever-increasing requirements for global supply chain traceability.

Build your capability through data collection to prove where and how your products are produced, then easily communicate this information to supply chain partners and your end consumers.  

According to a 2022 Food Industry Association report, 65% of shoppers say they would switch from a brand they usually buy to another brand that is more transparent about its products’ origins and supply chain, including values-based information such as animal welfare and fair trade.

Prove out your environmental, social and governance footprint of finished goods using factual event-based data

Recent and growing legislation around supply chain sustainability and increasing demand from end consumers means businesses will need to prove that their products be sustainably produced.

Trusted by thousands of the world’s leading brands

Customer testimonials



anzco

ANZCO

“The feedback we have received from our own customers has been phenomenal. Implementing TradeWindow Prodoc, TradeWindow Cube, and TradeWindow Origin has been a positive journey for us, and the results speak for themselves.”

Leigh-Anne Furby

Document Manager at ANZCO
dulux

Dulux

“The team at TradeWindow are great. When we upgraded to the latest version of Prodoc if we had any problems there is a number we could call, and the team is always really helpful. We’ve only just started using this upgraded Prodoc system nine weeks ago. When we upgraded the system Hayden and Brad came to the office and showed the team how to use it. Because of us being in lockdown, they have also provided online training support. They’ve been fantastic, really easy people to deal with and really lovely people They are always available and there to help and if I need something changed on Prodoc they are straight onto it. I would highly recommend TradeWindow.”

Karen Curnow

Customer Service Export Coordinator
scales logistics

Scales Logistics

“Always a pleasure dealing with the team at TradeWindow. The service is excellent and the online system works extremely well, makes life a lot easier.”

Paul Welch

Auckland Branch Manager, Scales Logistics
wallace international

Wallace International

“We’ve found TradeWindow Freight to be beneficial for our operations because of its flexibility, it’s also simple and user friendly. The software is integrated within our own processes, and in our own office. It doesn’t drive you; you drive it. TradeWindow Freight has great features that add efficiency to our business, this saves our staff time and enhances the customer service experience. For  example, we can now process 12 jobs per hour, instead of what used to be four per hour. We’ve also been able to use the software in a way that is most efficient for our customers, and we’ve been able to expand its use across all aspects of our business.”

Bob Wallace

Managing Director, Wallace International

Case studies

Read more about our customer experiences in improving their planning, sourcing, manufacturing, compliance and customer service capabilities since partnering with TradeWindow.

Team Global Express & SpeEDI Cargo: A Success Story in Express Delivery

With SpeEDI, TGE has achieved a faster and more efficient workflow, enabling them to adhere to their strict New Zealand express delivery schedules.

NCTS MACRO International

In our latest customer testimonial, NCTS and Macro International share their success story in streamlining their international freight forwarding and logistics.

ANZCO

ANZCO Foods is a dynamic multinational company and one of New Zealand’s largest exporters, with sales of $1.7 billion annually and customers in more than 80 countries.