eCommerce – The New Way of Doing Business

eCommerce, or electronic commerce, refers to the buying and selling of goods or services using the internet. Over the past decade, the rise of eCommerce has significantly altered the landscape of retail and logistics. Here’s why:

• Convenience: Shopping online eliminates the need to travel to physical stores, ensuring a hassle-free experience for consumers.
• Price: Online platforms often offer goods at a lower price, as they save on overhead costs associated with brick-and-mortar stores. Additionally, certain low-value items might be exempt from duty and GST charges in many countries, providing further savings.

The Changing Landscape of Logistics

The shift towards online shopping is not just changing consumer behaviour; it’s revolutionising the freight industry.

• From Traditional to Digital: As more consumers are adopting online shopping, the demand for eCommerce solutions is increasing. Instead of shipping goods in bulk to warehouses or stores for distribution, items are now sent directly to the consumer’s doorstep.
• Supply Chain Visibility: Modern consumers are evolving to expect full transparency. They want to know where their orders are and when they’ll arrive. This demand for visibility is something that traditional freight solutions often struggle to provide.

The Gap in the Industry

While the demand for end-to-end freight visibility is high, the industry’s standard offering often falls short. Except for a few multinationals, most solutions are fragmented, leaving end consumers in the dark about various stages of their shipment.

Partnering for Success

For small to medium-sized freight forwarders looking to adapt to this new era of eCommerce, TradeWindow Freight offers a comprehensive eCommerce freight solution.

Features:

• Shipment Visibility: Monitor shipments from the moment of purchase to delivery.
• Efficient “Final Mile” Planning: Ensure timely and cost-effective deliveries.
• Smart Technology: Use of bar codes, electronic manifests, and more to speed up processing and reduce costs.
• Seamless Data Exchange: Connect with trading partners, airlines, border agencies, and couriers electronically.

Implementation:

• Low costs and a quick setup time ensure you’re up and running without any hitches.
• Local support and onboarding team to help you get set up.

The rise of eCommerce is not just a trend; it’s a transformation into a new digital era. With TradeWindow Freight, freight forwarders can navigate this new landscape with confidence, offering customers the transparency and efficiency they demand and have now come to expect.  Arrange a demo to discuss how you can open up a new stream of revenue for your freight forwarder business today!