For exporters like Greenlea Premier Meats, efficiency and accuracy in documentation are crucial to ensuring smooth shipments and compliance with international trade regulations. As a long-time user of TradeWindow Prodoc, Greenlea was already benefiting from streamlined export documentation. However, with increasing demands for efficiency and faster processing, they turned to TradeWindow Origin to achieve same-day document processing to further enhance their operations.

The Challenge: Delays in Certificate Processing

Before implementing TradeWindow Origin, Greenlea faced delays in obtaining certificates of origin. Processing times varied between half an hour to several hours, and if a request was submitted late on a Friday, approvals could be pushed to the next business day or even the following week. These delays meant they couldn’t at times complete all export documentation on the same day, creating inefficiencies in their workflow.

The Solution: TradeWindow Origin for Instant Certificates

Greenlea’s familiarity with TradeWindow Prodoc made the transition to TradeWindow Origin an easy one. The integration process was straightforward as all their products were pre-approved and catalogued within Prodoc. With TradeWindow Origin, certificate submissions are now processed almost instantly – typically within a minute – allowing for same-day completion of export documents.

Automation played a key role in this transformation. Free Trade Agreement (FTA) certificates are now securely attached at the final stage of document preparation, ensuring compliance and accuracy. Greenlea’s workflow is now as easy as extracting shipment data from their ERP system into Prodoc and, with a single click, processing all necessary documents – including the digital certificate of origin.

The Results: Same-Day Shipment Processing

The adoption of TradeWindow Origin has removed longer waiting times for Greenlea. With certificates of origin returned in minutes, they can now process their export documentation on the same day as the shipment request. This has led to:

• Faster turnaround times for export documentation
• Increased operational efficiency
• Reduced administrative workload
• Greater confidence in compliance and accuracy

As Greenlea’s Export Documentation Supervisor, Melina Lisignoli, puts it:

“With a click of a button in Prodoc, the certificate of origin is submitted, approved, and attached back onto a shipment within one minute. We are satisfied the certificate of origin is 100% correct.”

Looking Ahead: A Commitment to Digital Efficiency

Greenlea Premier Meats continues to explore further efficiencies in its export processes. Alongside Prodoc and Origin, they have also implemented TradeWindow Cube to consolidate documents into a single system for paperless destinations and commodities. This move further enhances their operational efficiency and supports their long-term digitalisation strategy.

Learn More

Greenlea’s success story showcases how digital solutions like TradeWindow Origin can transform export documentation processes. To learn more about how your business can benefit from instant certificates of origin and streamlined workflows, download the full case study here.

For more information, contact us at customer-success@tradewindow.io.